Return & Refund Policy
At The Marketing Pros, we value transparency and client satisfaction. This policy outlines the terms related to returns, cancellations, and refunds for both our service-based offerings and digital products.
1. Digital Products (eBooks, Templates, Strategy Kits, etc.)
All purchases of digital products are final and non-refundable.
Due to the nature of digital goods, once the product is delivered or downloaded, we do not offer returns, exchanges, or refunds. By purchasing, you agree to these terms.
Exceptions may be made only if:
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You were charged multiple times for the same item
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You did not receive the product due to a technical error on our end
For any such issue, please contact us at support@themarketingpros.in with your order details.
2. Marketing Services (SMM, Meta Ads, Google Ads, SEO, etc.)
When you purchase a marketing service, you agree to a mutually discussed scope of work, timelines, and deliverables.
No Refunds Will Be Issued:
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Once the project or campaign has started
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If you delay the project by failing to provide necessary access, information, or approvals
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Due to subjective dissatisfaction after agreed-upon work has been delivered
Cancellations:
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If a cancellation is requested before any work has started, we may issue a partial refund at our discretion
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No refund will be provided for cancellations made after the first milestone or week of service delivery
3. Payment Disputes
We encourage open communication. If you’re unsatisfied or unclear about your service or product, please email us at support@themarketingpros.in before initiating a dispute via your payment provider.
4. Contact Us
If you have questions regarding this policy or believe you’re eligible for an exception, reach out to:
📧 contact@themarketingpros.in